from Woodstock, Ontario, CA
Actually I think I did contact support but that was because I was too impatient with my button clicking. Now have 2010 Pro on my computer, only used Word and Excel so far but it looks good.
Got a bit daunted by the download and install instructions initially but followed them and everything worked out well.
from Anaheim, California, US
So far everything is great
from Geraldton, Western Australia, AU
Great product at a great price